Terms & Condition

General Information

  • njewelry.in is an online platform offering jewellery products, accessories, and related services.

  • These Terms govern all users, including visitors, customers, and anyone who accesses the website.

  • We reserve the right to update or change any part of these Terms without prior notice.

Eligibility

  • You must be 18 years or older to place an order or use our services.
  • By using the website, you confirm that the details you provide are accurate and complete.

    Products & Descriptions

    • We make every effort to provide accurate descriptions, images, sizes, and specifications.

    • However, slight variations in color, texture, weight, and design may occur due to lighting, screen differences, or handmade craftsmanship.

    • Product availability is subject to change without prior notice.

    Pricing & Payment

    • All prices listed on njewelry.in are in Indian Rupees (INR).

    • Prices may change at any time due to market conditions, material cost, or promotions.

    • We accept secure payments through approved payment gateways (UPI, Cards, Netbanking, Wallets).

    • Orders will be processed only after successful payment confirmation.

    Orders & Confirmation

      • Once an order is placed, you will receive an order confirmation email/SMS.

      • Orders may be cancelled by us in case of:

        • Payment issues

        • Incorrect pricing or product information

        • Unavailability of stock

        • Fraudulent or suspicious activity

    Shipping & Delivery

    • We ship products pan-India through trusted delivery partners.

    • Delivery timelines may vary based on location, product type, and courier service.

    • Delays due to natural disasters, strikes, weather, or logistics issues are beyond our control.

    • Once shipped, tracking details will be shared.

    Returns, Refunds & Replacement

    • Return or replacement is only available for eligible products under specific conditions.

    • Items damaged during transit must be reported within 24–48 hours with unboxing video proof.

    • Customized, engraved, or made-to-order jewellery is not eligible for return.

    • Refunds will be processed to the original payment method within 7–10 working days after approval.

    Contact Information

    For queries regarding these Terms & Conditions:
    Website: njewelry.in
    Email: nishijain911@gmail.com
    Phone: +91 96645 69751